Tenant Documents: Claim Refund for Subletting Denmark
What you need
Before you start a claim, get an overview of documents and evidence. Below are the most common items and why they matter.
- Receipts for payments (receipt) — prove actual payments by you or the subtenant.
- Tenancy agreement or sublet contract (form) — shows agreed amounts and terms.
- Correspondence and messages (evidence) — emails, SMS or messages showing agreements or demands.
- Photos or documentation of condition and inventory (evidence) — support claims about missing services.
How to document overpayment
Start by calculating what was actually paid compared with the contract. Make a summary (spreadsheet or PDF) with date, amount and payment method. Mark items that deviate from the contract and attach relevant receipts and screenshots of messages.
- Create a payment overview (rent records) with dates and totals.
- Collect receipts and bank statements (receipt) in chronological order.
- Identify relevant contract clauses and note discrepancies (form).
How to file a complaint
Before going to the Rent Tribunal, send a written request for repayment to the landlord and set a reasonable deadline. If the landlord does not respond or rejects the claim without good reason, you can file a complaint with the Rent Tribunal or go to the courts.[2]
- Write a formal request to the landlord with claim and documentation (form).
- Set a deadline for response, typically 14 days (deadline).
- Submit a complaint to the Rent Tribunal if necessary (contact).
FAQ
- Which documents do I need?
- You should gather receipts, the tenancy agreement, correspondence with the landlord, photos and payment overviews.
- Where should I complain first?
- Start by requesting repayment directly from the landlord; if that fails, complain to the Rent Tribunal or the courts.
- How long do I have to complain?
- Deadlines may vary; file as soon as possible and record all payment dates and communication.
How-To
- Collect all receipts, the contract and correspondence in a single digital folder.
- Prepare a payment overview showing differences between agreed rent and paid amounts.
- Send a written request to the landlord with documentation and a reasonable deadline.
- If the landlord refuses or ignores you, file a complaint with the Rent Tribunal with your file.
