Tenant Personal Data in Denmark: GDPR & Storage
What do the rules cover?
The rules on processing tenants' personal data are based on the GDPR and supplementary national rules in the Rent Act [1]. This means landlords may only process data when there is a legitimate purpose, and processing must be proportional. You have the right of access, correction and in some cases deletion or restriction of processing.
What information may the landlord collect?
A landlord may collect information necessary for the tenancy and safety, but not more than necessary. Typical examples include:
- Contact details such as name, phone and email to communicate about the tenancy.
- Information about payments, deposit and previous tenancy to assess payment ability.
- Documentation such as ID, references or payment receipts for verification.
- Consents or signed agreements, e.g. for access and keys.
- Information about access and keys for planned move-in and move-out.
Storage and security
Data must be stored securely and only as long as there is a lawful purpose. Redundant copies should be deleted, access limited, and sensitive information requires extra protection. If data is stored electronically, there should be technical and organizational measures to prevent unauthorized access.
What can you do as a tenant?
You can request access to the information your landlord holds, have incorrect information corrected and in some cases request deletion. If the landlord's processing is unlawful, you can complain to the rent tribunal or seek guidance via Borger.dk [2] and the rent tribunal website [3].
Frequently Asked Questions
- What can a landlord collect about me?
- A landlord may only collect information relevant to the tenancy, e.g. contact details, payment history and verifying documentation. Sensitive information requires special justification.
- How long may data be stored?
- Data may be stored only as long as necessary for the purpose. After the tenancy ends, redundant information should be deleted or anonymized in accordance with GDPR principles.
- How do I complain if the rules are violated?
- Start by contacting the landlord in writing. If you do not receive a response or the issue continues, you can contact the rent tribunal or seek guidance on Borger.dk [2].
How to
- Collect documentation: Save tenancy agreement, receipts and correspondence as evidence.
- Contact the landlord in writing: Request access and an explanation of why data is stored.
- Submit a complaint to the rent tribunal if you do not receive a satisfactory answer.
- Observe deadlines: Keep track of response deadlines and case processing times.
