Contact Tenant Association: Complaints & Appeals Denmark
As a tenant in Denmark, you can contact a tenant association if you experience problems with rent, eviction, or lack of maintenance. A tenant association can advise on your rights under the Rental Act[1], help you file a complaint about an unreasonable rent increase and support you with an appeal to the rent tribunal[3] or the courts. This guide explains how to prepare documentation, which deadlines apply, and what steps you can take to resolve a dispute. It also explains how to submit a complaint, which evidence is useful, and where to find official forms and guidance in Denmark[2]. We also cover mediation options, who pays costs, and how to prepare for a tribunal hearing.
What you can do
Start by collecting all written documentation and dates. Write a short timeline of events, payment dates, and take photos of damage or defects. Keep receipts and relevant messages from the landlord.
Documentation and evidence
- Write a timeline with dates of events.
- Take clear photos and save messages and emails.
- Collect receipts for repairs and payments.
Complaint and appeal process
The next step is typically to contact a tenant association for advice and then file a complaint with the rent tribunal[3]. The tribunal will assess the case, may summon the parties and make a decision. If you are dissatisfied, you can appeal to the courts.
- Contact a local tenant association for free advice.
- Submit a written complaint to the rent tribunal with copies of documentation.
- Attend any hearing and hand in documents.
- Consider appealing to the district court if the decision is unsatisfactory.
Key takeaways
- Documentation and receipts are essential for a strong complaint.
- Observe all deadlines for submission and processing.
- Contact a tenant association early in the process.
FAQ
- How do I complain about a rent increase?
- Collect the lease, past payments and documentation of the condition of the property, contact a tenant association and file a complaint with the rent tribunal.[3]
- What deadlines should I be aware of?
- Many tribunals have fixed submission deadlines; contact the tribunal or see guidance on Borger.dk for details.[2]
- Should I go to court after the tribunal?
- You can appeal a decision to the courts, but consider whether the costs and time are proportionate to the case.
How to file a complaint
- Collect documentation: photos, receipts, messages and the lease.
- Contact a tenant association for advice and review of your case.
- Complete and submit the complaint form to the rent tribunal with copies of documents.
- Prepare for the hearing: bring originals and witnesses if needed.
- Consider appeal if the decision can be challenged in court.
Help and Support / Resources
- Borger.dk – Official forms
- Retsinformation – Legislation (Rental Act)
- Huslejenævn – Local tribunals and contact
