Who Pays When Registering for Social Housing in Denmark
When you register for social housing in Denmark, the question of who pays fees, deposits or other costs can be confusing for many tenants. This guide clearly explains which expenses normally fall to the applicant, what housing associations may charge, and how waiting lists and allocation work. We also review when a landlord or housing association may demand payment, what tenants' rights are under the Tenancy Act[1] and the Public Housing Act[2], and how to document your application. If in doubt, contact the housing association, your municipality, or seek guidance via the Rent Tribunal and Borger.dk[3] for official rules and forms.
What does it cost to sign up?
As a rule, the registration itself for social housing is normally free for applicants. Some housing associations may charge small administration fees for specific services, but these fees must be transparent and specified in their local rules. If you are asked to pay unexpected amounts when registering, request a written receipt and an explanation of what the charge covers.
Who pays the deposit and moving costs?
Deposit and prepaid rent are typically linked to the tenancy itself and are paid when signing the lease or moving in, not during registration. Moving costs usually fall to the individual tenant. If a housing association requests a deposit in connection with registration, obtain it in writing and check whether it complies with the organisation's rules and applicable law.
Waiting lists and allocation
Waiting lists for social housing are managed by housing associations, and allocation often follows internal priority rules (e.g., seniority, local ties, or social criteria). There is typically no fee to be on a waiting list. Always read the housing association's rules carefully or contact them directly to understand how the waiting list works.
You can find local information about social housing and allocations from your municipality or on the organisation's own pages, and you can also compare rules by contacting the housing association directly or visiting a relevant internal page about social housing and housing associations.
What to do if you believe you have been charged unfairly
- Gather documentation: receipts, emails, and copies of application forms.
- Contact the housing association in writing and request an explanation and refund if you believe the charge is incorrect.
- If disagreement persists, you can complain to the Rent Tribunal or seek legal advice to assess your options.
Frequently Asked Questions
- Is there a fee to register for social housing?
- Generally: no. Some housing associations may charge small administration fees, but these must be clearly stated in their rules.
- Do I have to pay a deposit when registering?
- No, the deposit is usually paid when moving in and not at registration.
- Where can I complain about unfair charges?
- Start by contacting the housing association in writing and collect documentation. You can complain to the Rent Tribunal or seek advice from your municipality or Borger.dk.
How-To
- Collect documents: ID, pay slips, and documentation of special circumstances that may affect your priority.
- Check the housing association's waiting list rules and documentation requirements.
- Submit your application via the specified digital form or by e-mail and request a receipt.
- Keep all receipts and communications with the housing association for future reference.
- Contact the Rent Tribunal or consult Borger.dk if you need help with the complaint process.
Help and support / Resources
- Rent Tribunal - guidance and complaints
- Borger.dk - housing and moving
- Retsinformation - laws and regulations
