Complaint about reasonable rent in newbuilds in Denmark

Rent, regulation & indexation 2 min read · published September 11, 2025
As a tenant in Denmark you may encounter disputes about reasonable rent in newbuilds. This guide explains clearly how to complain or appeal a rent decision, which documents and evidence help, and which deadlines you must meet. You get step-by-step guidance on contacting the housing tribunal, gathering documentation such as the lease, receipts and photos, and on deciding whether the case should go to court. We also review common arguments for and against rent increases in new housing and what to expect from the process. The aim is to give you practical, legally understandable help so you can act quickly and confidently.

What can you complain about?

As a tenant you can complain about unreasonable rent, errors in the rent calculation, missing information in the lease, or defects in the property that affect the fairness of the rent. Legal basis can be found in the Tenancy Act and the Rent Regulation Act, which describe rights and options for complaint and appeal.[1]

In most cases, tenants are entitled to basic habitability standards.

What should you document?

  • Documents: lease, amendment addenda and e-mails (document)
  • Receipts and payments for rent and deposit (rent payment)
  • Photos of damage, damp and defects (repair evidence)
  • Correspondence and notices from the landlord (notice)
Detailed documentation increases your chances of success.

How to complain or appeal

Start by contacting the landlord in writing and request an explanation or correction. If you cannot reach agreement, you can file a complaint with the housing tribunal, which handles many tenancy cases in Denmark.[2] Be aware of formal deadlines and requirements for the content of the complaint; lack of documentation can delay the case.

Respond to notices and complaints within deadlines to preserve your rights.

If the housing tribunal issues a decision, it can in some cases be appealed to the courts. Consider whether the case is suitable for litigation and seek advice if needed.[3]

FAQ

Can I complain about rent in a newbuild?
Yes, as a tenant you can complain if you believe the rent is unreasonable or incorrectly calculated.[1]
How much does it cost to complain to the housing tribunal?
Proceedings in the housing tribunal are often free or have a low fee, but costs can arise for legal assistance.
How long do I have to complain?
Deadlines depend on the case; contact the housing tribunal or see guidance for exact time limits.[2]

How to

  1. Gather all relevant documents and photos.
  2. Contact the landlord in writing and describe the issue.
  3. Submit a written complaint to the housing tribunal with documentation.
  4. Attend any meeting or hearing and follow the tribunal's instructions.

Help and Support / Resources


  1. [1] Retsinformation - Act on Tenancy (Lejeloven)
  2. [2] Housing Tribunal - Guidance and Complaints
  3. [3] Borger.dk - Complaints and Court
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Denmark

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.