Rent Documents for Tenants in Denmark
As a tenant in Denmark, it is important to know which rent documents and utility statements you should keep so you can document payments, defects or disagreements. This guide briefly explains which receipts, contracts and photos help you in disputes about rent, utilities and when filing a complaint with the Rent Tribunal. We also describe how to organize papers, send a written inquiry to the landlord and which official sources can help you further[1].
What to collect?
Start by getting an overview: collect all rental contracts, addenda, receipts and documents regarding utilities. Save dates, amounts and communication, as these are often decisive in a dispute.
- Receipts for rent (rent): bank statements, MobilePay or receipts from the landlord.
- Deposit and payments (deposit): documentation of amounts and agreed terms.
- Rental agreement and any additions or amendments.
- Photos and logs of damages, defects or maintenance (record).
- Correspondence with the landlord: emails, SMS and messages with date and content (contact).
When do utilities apply?
Utilities (heating, water, electricity) may be included in the rent or billed separately. Check your contract for how consumption is calculated, who reads meters, and whether distribution is by square meters or actual readings. Many questions about utilities can be clarified via official guidance on Borger.dk[2].
How to use documents in a dispute
When a disagreement arises, immediately gather all relevant documentation and note the timeline of events. Send a written inquiry to the landlord with a request for clarification and keep a copy for your own archive. If no agreement is reached, you can complain to the Rent Tribunal or seek guidance through local councils and tenant advice services[3].
- Collect evidence: receipts, photos and contracts in chronological order.
- Write a clear written inquiry to the landlord and save a copy of the submission.
- Seek advice from the Rent Tribunal or citizen guidance before a formal complaint.
- Submit documentation with your complaint and follow the Rent Tribunal's instructions for case handling.
Frequently Asked Questions
- Can I demand a receipt for rent?
- Yes. The landlord should be able to show proof of payment, and you can request a written receipt if it is missing.
- What should I do if utility costs are higher than expected?
- Check meter readings, the billing method in the contract and request a detailed statement from the landlord.
- When should I contact the Rent Tribunal?
- Contact the Rent Tribunal if you cannot resolve the disagreement directly with the landlord, or if you believe your rights have been violated.
How to
- Start by collecting all receipts, contracts and photos in a folder.
- Read the rental agreement to understand utility rules and payment dates.
- Send a written inquiry to the landlord with a clear request and documentation.
- If disagreement continues, contact the Rent Tribunal or obtain legal advice.
- Prepare a summary with attachments before submitting a formal complaint.
