Tenant rights: internet, TV, parking in Denmark
As a tenant in Denmark, it is common to wonder which extra services a landlord can charge for. This includes internet, TV packages and space for parking. In this article we explain your rights as a tenant, what typically appears in the lease agreement, which expenses the landlord may charge directly, and when such demands may be unreasonable or illegal. We also cover how to document agreements, what you can do if you want to complain, and where to get official help from Huslejenævn[1], Borger.dk[2] and Retsinformation[3].
What can the landlord require?
A landlord can require payment for additional services if it is clearly agreed in the lease contract. Many agreements about internet or TV are made as part of the rent or as a separate service. Parking spaces can also be rented separately. If something is not specified in the contract, a claim must be documented and comply with the rules in the Rent Act.[3]
- Internet can be included in the rent or required as a separate payment if stated in the agreement.
- TV packages depend on what is agreed in the lease or in a separate service agreement.
- A parking space can be rented for an additional fee, but the amount must be reasonable and documented.
What can you do as a tenant?
If you are unsure about a landlord's claim, follow these simple steps to protect your rights and document the case.
- Keep the contract, written agreements and receipts for payments as documentation.
- Contact the landlord in writing and request a clear explanation and documentation for the claims.
- If you cannot agree, you can file a complaint with the Rent Tribunal (Huslejenævnet).[1]
Frequently asked questions
- Can a landlord change the rent because internet is provided?
- Only if it is agreed in the lease contract or if the rent can otherwise be adjusted under the applicable rules in the Rent Act.[3]
- Can a landlord demand separate payment for parking?
- Yes, it is possible to charge separately for a parking space, but the amount must be reasonable and stated in an agreement between the parties.
- How do I complain about an illegal charge?
- Gather documentation, write to the landlord, and if there is no agreement, submit a complaint to the Rent Tribunal through official channels.[1]
How to
- Check your lease for wording about internet, TV or parking.
- Collect documentation: contract, emails and receipts.
- Write to the landlord and ask for written justification and amounts.
- File a complaint with the Rent Tribunal if you cannot reach an agreement.[1]
Help and support / Resources
- Contact the Rent Tribunal for local complaint procedures: see their official site.
- Contact Borger.dk for guidance on lease agreements and complaint procedures.
- See the Rent Act and relevant legal texts on Retsinformation for details.
