Key Return & Meters: Tenant Rights in Denmark
As a tenant in Denmark, key return and meter readings can seem simple, but they affect your responsibility for bills, the deposit and the condition of the property. This guide clearly explains what rights you have at move-out, how to document meter readings and which deadlines apply for deposit refunds or consumption settlements. I also cover how to respond if a landlord claims damages or refuses to accept meter readings, and where you can complain if a dispute arises. You will find step-by-step advice on reading electricity, water and heating meters, returning keys, and which documents you should keep. Follow the checklists to avoid unnecessary charges and learn which evidence strengthens your case.
What do the rules cover?
The rules about tenant rights at move-out are mainly set out in the Rent Act and describe requirements for documentation, deposit and consumption settlements[1]. As a tenant you have a right to clear information about any deductions, and the landlord must be able to document claimed amounts.
Most tenants are entitled to a habitable home and clear final accounts.
Key rights at move-out
- Obtain written documentation of meter readings at move-out.
- Claim return of the deposit if there are no justified deductions.
- Respond within 14 days if the landlord raises claims for repairs or payment.
- Receive a detailed final account with receipts and documentation for deductions.
- You may file a complaint if you cannot reach agreement with the landlord.
Keep dated photos of meter readings.
Frequently asked questions
- Who may read meters at move-out?
- You and/or the landlord can arrange the reading, but it is important to obtain written documentation or photos of meter readings on the move-out day.
- How quickly must the deposit be returned?
- There is not always a single fixed rule, but many landlords are expected to settle within a reasonable time; ask for a written final account with deadlines.
- How do I complain to the rent tribunal?
- File a complaint with your local rent tribunal and attach documentation such as the lease, photos of meter readings and the final account[3].
How to
- Read and note meter readings (electricity, water, heating) on the move-out day.
- Take photos of meters and the property condition, and save receipts for any repairs.
- Return keys in person or send them by registered mail, and obtain a receipt for delivery.
- Request a written final account and ask for deposit refund within 14 days.
- Gather documentation and file a complaint with the rent tribunal if the disagreement continues.
- Attend hearings or prepare written evidence if the case proceeds further.
Detailed documentation increases your chances in a case.
Key takeaways
- Keep meter readings and receipts as evidence.
- Be aware of deadlines and respond promptly to claims.
- Contact the rent tribunal if you cannot agree with the landlord.
Help and support / Resources
- Retsinformation: laws and regulations
- Borger.dk: guidance for tenants
- Rent tribunal: complaints and contact
