Tenant evidence: photos, logs and witnesses in Denmark
As a tenant in Denmark you may need solid documentation if you want to complain about lack of maintenance, an unjustified rent increase or eviction. This article explains which types of evidence help: photos, a running log, written correspondence and witness statements. We go through how to take useful pictures, keep a simple but precise log, collect witness statements and store documents securely. You also get concrete steps to use evidence in dialogue with the landlord, at the Huslejenævnet[2] and in court. The language is plain, and the guidance suits tenants without legal background so you can act confidently and methodically. Finally we point to official sources such as Borger.dk[1] and Huslejenævnet[2] to ensure you use the correct forms.
What counts as evidence?
Evidence can take many forms. The most important thing is that the material shows what happened, when it happened, and who it concerns. Combine photos with written documentation and any witness statements to create a credible overall picture.
- Photos with date and a short description of the damage or defect.
- A log or diary of problems with date and time.
- Receipts and payment proofs for repairs or expenses.
- Documents, emails and written witness statements.
How to gather evidence
Take usable photos
Actions: take pictures from multiple angles, include something recognizable (e.g. a calendar or mail) and keep original files without editing.
Keep a clear log
Write the date, time and a short description of each incident. Note communication with the landlord and any response deadlines.
- Record date and time for each event in the log.
- Save receipts and payment proofs in one folder.
- Notify the landlord in writing and keep a copy of the sent message.
- Contact relevant authorities or seek advice when needed.
What can you use the evidence for?
Evidence is used to document claims in dialogue with the landlord, as attachments in a complaint to the Huslejenævnet, or to support a court case. In disputes, reference is often made to the Lejeloven[3] for rules on rights and obligations.
Frequently asked questions
- What should I do if my rental has serious defects?
- Take photos, keep a log, notify the landlord in writing and contact the Huslejenævnet if the landlord does not fix the problems.
- Are phone calls evidence?
- Phone calls can be useful, but written documentation is stronger; follow up with email or SMS and keep confirmations.
- How do I obtain a witness statement?
- Ask witnesses for a short written statement with their name, contact details and what they saw or heard, and store it with your other evidence.
How to
- Take photos with date and a short description.
- Keep a log with date, time and actions.
- Notify the landlord in writing and keep a copy.
- Collect receipts, emails and other documents.
- Submit a complaint to the Huslejenævnet with all attachments if necessary.
Key takeaways
- Document early and continuously to avoid memory gaps.
- Keep original files and secure backups.
- Use official channels such as the Huslejenævnet for disputes.
