Common Mistakes in Rent Board Cases for Tenants in Denmark
Taking a case before the Rent Board can be stressful for a tenant in Denmark, especially if common procedural mistakes are made. This article explains the most typical errors — missing documentation, overlooked deadlines, unclear claims and poor communication with the landlord — and shows concrete steps to prepare a solid complaint. We go through how to gather evidence, write a clear complaint, respond correctly to counterarguments and avoid pitfalls that can weaken your case. The aim is to give tenants practical, accessible guidance so you can act confidently and effectively in disputes about rent, repairs or termination. There are also tips on when it is worth seeking professional advice or contacting the Rent Board directly.
Common issues at the Rent Board
- Missing or incomplete documentation, e.g. missing receipts, photos or written communications (evidence).
- Overlooked deadlines or late submission of complaints, which can lead to cases being dismissed (deadline).
- Unclear amounts or claims in the complaint, e.g. unclear statements about rent or deposit (rent).
- Failure to use the correct form or incorrect submission formalities (form).
- Poor communication with the landlord or lack of documentation of notices and replies (contact).
The main rules are found in the Rent Act[1]. For practical guidance and standard forms see Borger.dk[2] and Huslejenaevn.dk[3].
Thorough documentation increases your chances of a good outcome.
How to prepare your case
- Collect all relevant documentation: receipts, photos, text messages/emails and previous letters from the landlord (evidence).
- Check deadlines: note dates for objections, payments and notices so you submit before the deadline (deadline).
- Write a clear and concise complaint listing facts, claims and what you want the board to decide (form).
- Send copies to the landlord and record how and when this was done so there is proof of the process (contact).
- Prepare for any oral hearing by making notes and bringing relevant witnesses or additional evidence (court).
- Consider professional advice if in doubt or if claims are complex (contact).
Keep all receipts and photos together in one folder.
When writing the complaint, stick to facts: dates, amounts and concrete events. Avoid emotional language and attach documentation in a clear order.
FAQ
- How much does it cost to file a complaint?
- It is free to file a complaint with the Rent Board, but you may incur costs for copying or advice.
- How long do I have to complain?
- Deadlines depend on the type of case; submit as soon as possible and follow the board's guidance on time limits.
- Do I need a lawyer to complain?
- It is not always necessary to have a lawyer, but seek advice if the case is complicated or the amounts are large.
How-To
- Gather documentation and label each file or photo clearly.
- Calculate and note all relevant deadlines before submission.
- Complete the complaint form clearly and attach documentation.
- Send the complaint and keep proof of sending or receipt.
- Prepare your oral explanation and bring copies to the board.
