Deposit Mistakes for Tenants in Denmark

As a tenant in Denmark it is common to have a deposit or prepaid rent, but mistakes in handling it can lead to financial loss and lengthy disputes. This guide explains common errors, how to document the property's condition, what deductions a landlord can claim under the Tenancy Act^[1], and how to complain to the Rent Tribunal or the district court. We explain which evidence helps, which deadlines to meet, and how to secure a fair settlement without legal jargon. The article includes practical steps, concrete examples and links to official sources so you can act quickly and correctly, protect your deposit and understand your rights as a tenant in Denmark.

Common deposit mistakes

Many disputes could be avoided with simple routines. Here are the most frequent mistakes tenants make when settling a deposit.

• Missing receipts for payment of deposit or prepaid rent.
• No photo documentation at move-in and move-out to show the property's condition.
• No written agreement or unclear lease about the deposit amount.
• Overlooked deadlines for objecting or filing a complaint.
• Paying for normal wear and tear, which is not the landlord's claim.
• Lack of documentation for repairs and cleaning.

How to document condition and damage

Good documentation is your strongest protection. Take photos from several angles, keep receipts and send a written move-in report to the landlord.

• Take clear photos at move-in and move-out with date and time.
• Make a written condition report and email it to the landlord the same day.
• Keep all receipts for minor repairs, cleaning and payments.
• Get any agreements about repairs in writing, including SMS or e-mail.

What can the landlord deduct from the deposit?

The landlord can generally deduct for damage beyond normal wear and tear, missing cleaning or unpaid rent. What exactly may be deducted is governed by the Tenancy Act^[1] and depends on the specific assessment of the property's condition. Unclear or missing evidence often favors the tenant.

Complaint and dispute: How to proceed

If you cannot agree, you can contact the Rent Tribunal or have the case tried in court. The Rent Tribunal handles many deposit cases and is often a quicker, lower-cost route than court^[3]. Borger.dk provides guidance on standard leases and complaint procedures^[2].

Frequently asked questions

How long does the landlord have to settle the deposit after moving out?

There is no single fixed rule in all cases, but the landlord should settle reasonably quickly; check the Tenancy Act and the Rent Tribunal guidance for specific deadlines. [1]

What counts as normal wear and tear?

Normal wear and tear are small marks and normal use over time, not vandalism or failure to clean when leaving.

What do I do if the landlord deducts an unreasonable amount?

Gather documentation, write to the landlord and file a complaint with the Rent Tribunal or seek legal advice about going to court. [3]

Do I have to pay for improvements beyond condition?

Generally no; the landlord cannot demand payment for improvements, only remedying damage and defects.

How to complain to the Rent Tribunal

1. Collect photos, receipts, lease and correspondence as evidence.
2. Write a short factual complaint with demands and attached documents.
3. Submit the complaint via the Rent Tribunal or the municipality's digital service.
4. Attend any meeting or hearing with your evidence ready.
5. Follow up on the decision and pay or get refunded according to the tribunal's ruling.

Help and Support / Resources

• Borger.dk: Deposit and tenancy agreement
• Tenancy Act on Retsinformation
• Huslejenaevn.dk: Complaint guidance

1. [1] Tenancy Act — Retsinformation
2. [2] Borger.dk: Deposit and tenancy agreement
3. [3] Huslejenaevn.dk