Security Deposit, Cleaning & Tenant Rights in Denmark

As a tenant in Denmark, questions about the security deposit and end-of-tenancy cleaning can create uncertainty when moving out. This guide explains what the deposit may normally cover, how to document cleaning and damage, and which deadlines and complaint options you have as a tenant. We also review typical calculations of deductions, requirements for normal wear and tear versus damage, and practical steps to file a complaint with the tenant board or go to court if there is a dispute. Be sure to read your lease carefully, take photos at move-in and move-out, and prepare a handover report with the landlord to avoid conflicts.

What does the deposit and end-of-tenancy cleaning cover?

The security deposit is money usually held as security for the lease obligations. The landlord can normally use the deposit for documented defects, missing cleaning or unpaid charges, but not for normal wear and tear. The Rent Act sets the framework for what is allowed.^[1]

• The deposit is returned after moving out, minus deductions for documented damage or missing cleaning.
• Replacement or repair of actual damage can be deducted if the landlord documents the scope and cost.
• Ordinary cleaning must be performed; a lack of cleaning can justify a deduction but not unreasonable claims for full refurbishment.

What can the landlord not deduct?

The landlord cannot demand payment for ordinary wear and tear, or for improvements that result from normal use. If the landlord requests extensive refurbishment, ask for an itemized bill and documentation before deductions are made.

• Normal wear and tear is not a deductible basis.
• Without documentation, you should challenge unreasonable deductions and ask for an itemized statement.

For standard forms and guidance on the complaint process, you can find steps and templates on Borger.dk.^[2]

Frequently Asked Questions

How quickly must the deposit be returned after moving out?

There is no single universal deadline, but normally a return or statement is expected without undue delay; check your lease and contact the tenant board if the landlord fails to respond.^[3]

Can the landlord use the deposit to cover unpaid rent?

Yes, the deposit can be used to cover unpaid rent or other losses in practice, but the landlord must document the claim and the amount.

What should I do if I disagree with a deduction?

Document everything (photos, receipts), attempt to negotiate with the landlord, and file a complaint with the tenant board or seek legal advice if disagreement persists.

How-To

1. Check your lease for terms on deposit and cleaning.
2. Document the property thoroughly with photos at move-out and keep receipts for cleaning.
3. Contact the landlord in writing and request an itemized explanation of any deductions.
4. If you cannot agree, submit a complaint to the tenant board or seek guidance on Borger.dk.
5. As a last resort, the case can be brought to court, but consider the costs of litigation.

Help and Support / Resources

• [1] Retsinformation (Rent Act)
• [2] Borger.dk (forms and guidance)
• [3] Tenant Boards (local complaint options)

1. [1] Retsinformation (Rent Act)
2. [2] Borger.dk (forms and guidance)
3. [3] Tenant Boards (local complaint options)