Tenant Documents in Denmark

As a tenant in Denmark it is important to have the right documents ready when issues arise with maintenance, repairs or claims for deposit repayment. This guide explains which receipts, photos, correspondence and contracts can prove responsibility and support a complaint. It also shows how to submit a complaint to the Rent Tribunal^[3] or document faults to avoid unreasonable claims from the landlord. The text uses plain language, concrete action steps and refers to official sources so you can easily gather evidence, understand deadlines and protect your rights as a tenant in Denmark. Also read how to take photos correctly, save repair receipts and keep a written log of faults and contact with the landlord. If you seek help, we also explain how to contact the Rent Tribunal and what information they typically require.

Which documents should you collect?

Collecting documents makes it easier to prove responsibility and limit costs. The following list shows the most relevant documents you should have ready.

• Receipts for paid rent and deposit.
• Photos and video of damages with date and description.
• The signed tenancy agreement and any addenda.
• Correspondence with the landlord (SMS, e-mail, letters).
• Reports or quotes from craftsmen for repairs.
• Move-in/out inspection reports and handover receipts.

How do you document repairs and maintenance?

Documentation must be clear, chronological and verifiable. Start by taking photos, noting dates and keeping all receipts. Send a written complaint to the landlord and keep a copy of your communication. Check the Rent Act for duties and rights^[1] so you know who is responsible for which repairs.

• Take photos before, during and after repair, ideally with a timestamp.
• Keep all receipts for materials or payments to craftsmen.
• Send a written complaint to the landlord and request a written response.
• Record date and content of any phone calls with the landlord or craftsmen.
• Keep a log of faults, dates and who was involved.

Frequently Asked Questions

Can a landlord withhold the entire deposit for repairs?

A landlord's ability to withhold the deposit depends on documentation and the extent of the damage; save receipts and photos, and consider filing a complaint with the Rent Tribunal if you cannot agree.^[2]

What deadlines should I be aware of?

Response deadlines from the landlord and deadlines for filing a complaint vary; act quickly, document dates and seek guidance on official tenant rights pages.

How do I file a complaint with the Rent Tribunal?

You typically submit a written complaint with copies of the contract, photos and receipts to your local Rent Tribunal; see their guidance for process and requirements.^[3]

How-To

1. Take documentary photos of the damage with date and a short description.
2. Keep all receipts for repairs, purchases and payments.
3. Send a written complaint to the landlord and request a written response.
4. Seek advice from the Rent Tribunal or via Borger.dk if you do not reach agreement.
5. Meet deadlines when filing a complaint and follow up if there is no reply.

Key takeaways

• Always keep receipts for payments related to the tenancy.
• Take clear photos with dates to document damages.
• Contact the Rent Tribunal for guidance in disputes.

Help and Support / Resources

• Contact and guidance on Borger.dk
• The Rent Act on Retsinformation
• Complaints and guidance at the Rent Tribunal

1. [1] Rent Act — Retsinformation
2. [2] Borger.dk — Tenant rights
3. [3] Rent Tribunal — Complaints