Documents for Platform Rentals in Denmark
As a tenant in Denmark, platform rentals can require extra documentation. This guide clearly explains which papers you should collect — from the lease agreement and payment receipts to photos of damage and correspondence with the landlord — and how to use them if issues arise about rent, maintenance or move-in/cleaning. You will get practical advice on securing your tenant rights, documenting defects and filing complaints with the Rent Tribunal or the courts, as well as which official Danish sources to use. The text is aimed at tenants, written plainly and step by step so you can act confidently if you experience problems with a platform-rented property.
Which documents should you have?
When you rent via a platform, collect documentation that shows agreements, payments and the condition of the property. The following documents are the most useful:
- Written lease agreement showing price, deposit (deposit) and duration.
- Receipts for rent payments and statements (rent).
- Photos and damage documentation (photo, evidence).
- Correspondence with the landlord or platform, including messages and emails (contact).
The Rent Act contains rules about tenant and landlord obligations; note relevant sections and references if you get into a dispute.[1]
Documentation for repairs and maintenance
If something needs repair, take photos before and after, save the date of calls or messages to the landlord and try to get written confirmation. Note when problems occurred and whether the landlord responded or acted. If there is doubt about responsibility or payment for repairs, documentation can be decisive in a complaint case.
When you need to complain
Start by contacting the landlord in writing and ask for a solution. If no agreement is reached, you can file a complaint with the local Rent Tribunal or seek guidance on Borger.dk. The Rent Tribunal handles many disputes about rent, maintenance and deposit.[2] If the case is complex, the courts may become relevant.
FAQ
- Which laws apply to platform rentals?
- The general rules in the Rent Act often apply to housing rented through platforms; check the Rent Act for specific provisions on rights and obligations.[1]
- Can a landlord demand extra deposit for platform rentals?
- A landlord may only demand the deposit stated in the lease and in accordance with the law; unreasonable demands can be challenged at the Rent Tribunal.[2]
- How do I file a complaint?
- Gather documentation, contact the landlord in writing, then file a complaint with the Rent Tribunal via official channels or find guidance on Borger.dk.[2][3]
How to
- Collect all documentation: lease agreement, receipts, photos and messages.
- Contact the landlord in writing and request written confirmation of a solution or timetable.
- Submit a complaint to the Rent Tribunal if you cannot reach agreement; attach documentation and a short case summary.[2]
- Prepare evidence for hearings: organize photos, payment overview and correspondence.
Key takeaways
- Keep all receipts and payment records for rent and deposit.
- Take photos of damage immediately and before repairs.
- Always communicate in writing with the landlord to keep a record.
Help and support / Resources
- Rent Act and other laws on Retsinformation
- Rent Tribunal official site
- Borger.dk: guidance and official forms
