Broken window: who pays as a tenant in Denmark

As a tenant in Denmark, a broken window can raise questions about responsibility, deadlines for repair and who must pay. This article explains how you as a tenant should act towards the landlord, which time limits typically apply for reporting the damage, and which documentation you should keep. We cover the difference between normal wear and sudden damage, what the tenancy agreement usually states, and how the Tenancy Board or the courts can decide. The goal is to provide a clear overview and practical steps so you can protect your rights, avoid unexpected bills and know when to seek help. Also read about how insurance and deductibles typically work in practice.

What applies for responsibility and deadlines

Responsibility for a broken window depends on the cause: if the damage is due to normal wear or lack of maintenance, the landlord is often responsible. If the damage is caused by the tenant's actions or negligence, the tenant may be asked to pay. The Tenancy Act sets the framework for maintenance and responsibility.^[1]

Typical deadlines

There is no single universal deadline, but practical timings and requirements:

• Notify the landlord as soon as possible and within a few days after the damage occurs.
• Submit a written report and offer documentation within any deadlines the tenancy agreement may require.
• Keep photos and receipts immediately as evidence.

Who normally pays?

The following indicate typical solutions, but concrete decisions depend on the contract and evidence.

• The landlord often pays if the window is worn or lack of maintenance is the cause.
• The tenant can be responsible if the damage is due to the tenant's negligence or actions.
• Insurance (building or contents insurance) may cover breakage from burglary or vandalism depending on the terms.

How to document the damage

Good documentation makes it easier to determine responsibility and avoid disputes.

• Take multiple photos of the window, frame and any damage to surrounding areas.
• Keep all receipts for repairs and communications with the landlord.
• Note dates for when the damage happened and when you reported it.

FAQ

Who pays if the window is broken during a burglary?

If the window is broken during a burglary, the landlord's building insurance often covers repair of the window itself, while contents are covered by the tenant's contents insurance; keep receipts and report to the police and insurer.

Can the landlord deduct costs from the deposit for a broken window?

Only if the damage is the tenant's responsibility and the amount is proportionate to the damage; disagreements can be brought before the Tenancy Board.^[3]

What do I do if the landlord does not repair the window within a reasonable time?

Notify the landlord in writing, document the lack of action, and consider filing a complaint with the Tenancy Board or seeking legal advice. See guidance on Borger.dk.^[2]

How-To

1. Secure the area and ensure no one gets injured.
2. Take photos and note the extent of the damage.
3. Notify the landlord in writing and attach documentation.
4. Obtain repair quotes and keep all receipts.
5. Contact the Tenancy Board if you cannot reach an agreement.

Help and support / Resources

• [1] Retsinformation — Tenancy Act and legislation
• [2] Borger.dk — Practical guidance and digital forms
• [3] Huslejenævn.dk — Complaint guidance for tenants

1. [1] Retsinformation.dk — Lov om leje (The Tenancy Act)
2. [2] Borger.dk — Guidance and digital forms
3. [3] Huslejenaevn.dk — Tenancy Board complaint guidance