Tenant Rights in Denmark: Internet, TV & Parking
Your rights as a tenant
As a tenant, you can require that the dwelling meets basic living standards and that agreements in the lease are respected. Regarding internet and TV, responsibility often depends on what is written in the contract or house rules. For parking there may be specific rules in your housing association or municipal parking regulations. If you are unsure about applicable rules, Retsinformation and the Tenancy Board can provide guidance on interpreting the Rent Act[1].
Internet and TV
There are typically three solutions: individual installation, a shared agreement via the landlord, or a communal antenna solution. Payment responsibility depends on whether the service is agreed in the lease and whether changes amount to a rent alteration. If the landlord changes terms, get the change in writing and consider whether it requires formal notice or conflicts with the lease.
- Payment: Check who pays for installation and ongoing subscription, and whether the cost is included in the rent.
- Documentation: Keep contracts, invoices and photos of installations as evidence.
- Written notice: Always send a written report to the landlord when there are defects or changes.
Parking
Parking is often regulated separately in the house rules or the lease. The landlord can set parking rules, but spaces rented separately may have their own agreements. If parking is part of the tenancy, changes must usually be notified and may require compensation.
- Check the lease for parking provisions.
- Follow house rules to avoid warnings or fines.
What to do if rights are breached
Follow clear steps: document the issue, send written notice to the landlord, and use the Tenancy Board if you cannot reach agreement. In some cases you can demand a rent reduction or compensation if the defect affects habitability. Borger.dk describes how to file a complaint and find standard forms[3].
- Document issues with photos, dates and any impacts on daily life.
- Send a formal written report to the landlord with a reasonable deadline for remedy.
- Track response and complaint deadlines, especially if you must contact the Tenancy Board.
How to
- Check the lease for agreements on internet, TV and parking.
- Document defects with photos, dates and any invoices.
- Send a formal written complaint to the landlord with a reasonable deadline for remedy.
- If no solution is reached, submit the case to the Tenancy Board or seek legal advice.
Key takeaways
- Good documentation increases the chance of a successful complaint.
- Always communicate in writing when disputing services or parking matters.
- Seek guidance from the Tenancy Board or official sources if unsure.
