Tenant Protest Against Incorrect Statement in Denmark
As a tenant in Denmark you may receive an incorrect statement from your landlord, for example an erroneous utility charge, improper deductions from the deposit or a mistake in the rental account. This article guides you step by step on how to document the error, send a formal objection and, if necessary, bring the case to the Tenancy Board or the courts. We explain which documents, emails and receipts are most useful, which deadlines you should meet, and how to write a clear written protest. The language is simple and practical so you can act quickly and feel confident in the process, whether you are a new tenant or have rental experience.
What is a statement?
A statement typically shows costs and consumption related to the rental; in some cases it refers to rules in the Tenancy Act for calculation of costs or deductions[1]. An error can be an excessive utility charge, incomplete documentation or incorrect deductions from the deposit.
Before you protest
- Collect receipts, payment proofs and emails as documentation.
- Take photos of defects or damages in the rental unit.
- Note dates, times and who you have spoken with.
How to protest formally
Always send a written objection to the landlord and keep a copy; Borger.dk describes standard complaint procedures[2]. In your objection you should describe the error, attach documentation and state what you demand refunded or corrected.
Frequently asked questions
- Can I get refunded for an unjustified deduction?
- Yes, you can object in writing and demand documentation or file a complaint with the Tenancy Board.[3]
- What is the deadline to complain?
- The deadline depends on the type of statement, but act as soon as possible and within the deadlines stated in the notice.
- Do I always have to go to the Tenancy Board?
- Not necessarily; first try to resolve it with the landlord. If that fails, the Tenancy Board can be free and relevant.
How to do it
- Write a short, clear written objection to the landlord with date and demands.
- Attach copies of receipts, photos and all relevant correspondence.
- If the landlord rejects, submit a complaint to the Tenancy Board with documentation.
- Seek free advice from citizen guidance services or the Tenancy Board if you are unsure.
Key points
- Act quickly and document everything in writing.
- Collect photos and receipts as evidence.
- Meet deadlines for objection and complaint.
Help and Support / Resources
- Retsinformation - laws and regulations
- Borger.dk - guidance for tenants
- Tenancy Board - complaints and contact
