Can Tenants Challenge an Incorrect Statement in Denmark
As a tenant in Denmark you may sometimes receive a statement from the landlord that you believe is incorrect — for example regarding maintenance bills, the security deposit, or utilities. It is important to act correctly: keep documentation, receipts and photos, and explain clearly why you believe the statement is wrong. Many disputes can be resolved through dialogue with the landlord, but if you cannot agree, the rent tribunal or the courts can assess the case. This article explains step by step how you can challenge a statement, which evidence helps most, what deadlines apply, and how to contact relevant authorities in Denmark. You will also find practical examples of a complaint, how to submit evidence to the rent tribunal, and what outcomes to expect.
What can you do?
Start by checking whether the statement is in your tenancy agreement or based on invoices and documents. The general rules on tenancy are found in the Tenancy Act[1], and the rent tribunal plays an important role when the parties cannot agree[2].
- Keep documentation: receipts, photos and correspondence.
- Contact the landlord in writing requesting correction of the statement.
- Avoid paying disputed amounts without checking the lease and getting advice.
- Seek guidance from the rent tribunal or tenant advice services.
Also pay attention to deadlines for complaints and for when a payment may be considered accepted without protest. Reply in writing and document dates for correspondence and receipt of statements.
How to
- Collect documentation: receipts, photos and correspondence.
- Contact the landlord in writing and request a corrected statement.
- Submit a written complaint to the rent tribunal with copies of evidence.
- Attend any hearing and follow the case process at the tribunal or in court.
Frequently Asked Questions
- Can I challenge a statement from the landlord?
- Yes. As a tenant you can challenge it in writing, collect evidence, and file a complaint with the rent tribunal if you cannot agree.
- How do I complain to the rent tribunal?
- You must submit a written complaint with documentation to your local rent tribunal; follow their guidance on attachments and procedure.
- What happens if I pay under protest?
- If you pay under protest, you often retain the right to claim a refund, but note it in writing and keep all documentation.
Help and Support
- Retsinformation - read relevant legislation
- Borger.dk - guidance and templates
- Huslejenaevn.dk - find your local rent tribunal
