Tenant: Understand Invoices and Agreements in Denmark

Understand invoices and supplier agreements for repairs

When a repair takes place in your rental home, you as a tenant have the right to insight into the bills and agreements underlying the costs. Request an itemized invoice and find out who ordered the work, which supplier was used and which items are included. Always review the agreement duration, warranties and payment terms before you agree to cover the expense. ^[1]

• Request a detailed invoice with cost breakdown.
• Check whether the work is ordinary maintenance or damage that may be your responsibility.
• Compare prices and get written quotes before payment.

If the landlord requests payment, ask for documentation and explanation in writing. If you cannot agree, you can complain to the Rent Tribunal or take the case to the district court. ^[2]

Dispute strategy and deadlines

Respond quickly to demands and note all deadlines. Submit written documentation and photos, and keep copies of invoices, contracts and correspondence.

• Respond within the deadlines stated in the letter or agreement.
• Attach photos and receipts as evidence.
• Use written complaint forms where possible.

FAQ

Who pays for major repairs?

Major maintenance is usually the landlord's responsibility, but it depends on the lease and the Rent Act. ^[1]

Can the landlord send an invoice directly to me?

Yes, but you can require documentation and an itemized invoice before payment.

How do I complain about an unfair invoice?

Submit a complaint to the Rent Tribunal with documentation or contact Borger.dk for guidance. ^[3]

How to

1. Request an itemized invoice and the supplier agreement in writing.
2. Gather evidence: photos, receipts and correspondence.
3. Respond to the landlord in writing and request reimbursement or explanation.
4. If you cannot agree, submit a complaint to the Rent Tribunal with documentation.

Help and Support / Resources

• [1] Retsinformation – The Rent Act
• [2] Rent Tribunals – complaint forms and guidance
• [3] Borger.dk – guidance for tenants

1. [1] Retsinformation – Lejeloven
2. [2] Huslejenævn – klageformularer og vejledning
3. [3] Borger.dk – vejledning til lejere