Tenant Appeal: Rent & Deposit in Denmark
As a tenant in Denmark, short-term disputes about rent and deposit can arise. This guide explains what tenants can appeal, which documents and evidence to collect, and the deadlines when bringing a case to the Huslejenævn or appealing to the courts. We walk through concrete action steps, how to file a complaint, and what to expect at a hearing. Language is kept simple so you can follow the process without legal expertise and know where to get help in Denmark.
What can you complain about?
Many disputes concern excessive rent demands, unreasonable deposit deductions, failure to refund prepaid rent, and errors in the lease agreement. You can also complain about inadequate maintenance or illegal rent charges. Always start by collecting all relevant documents: contract, receipts, photos, and written communication with the landlord.
How to prepare your complaint
Follow these steps to strengthen your case before submitting to the Huslejenævn or court.
- Gather documentation: contract, photos, receipts and correspondence.
- Check deadlines: file complaints and appeals within the applicable time limits.
- Write a short factual timeline with dates.
- Contact the Huslejenævn for guidance before filing.
What happens at the Huslejenævn?
When you submit a complaint, the Huslejenævn first assesses whether the case can be processed. The board may call the parties for negotiation or set a hearing. Processing is often faster and cheaper than court, and many cases are resolved without litigation.[1]
Possible outcomes and appeals
If the Huslejenævn issues a decision, the losing party can often appeal to the courts. Appeals are more formal and may take longer; consider legal advice before appealing. Keep your evidence organized and note key appeal deadlines.
FAQ
- How do I complain about withheld deposit?
- Send a written complaint to the Huslejenævn with proof of payment, move-out condition, and photos of damages if any.
- How quickly should I complain?
- Report claims and file complaints as soon as possible because there are time limits for evidence submission and objections.
- How much does a complaint cost?
- Many Huslejenævns have low fees or free complaint options; check the rules on the Huslejenævn website.
How-To
- Gather all documents and receipts before you start the complaint.
- Complete a written complaint with dates, claims and attach evidence.
- Submit the complaint to your local Huslejenævn and request confirmation.
- Attend the hearing or negotiation and follow the board's instructions for appeals if needed.
Key Takeaways
- Documentation is essential to prove your claim.
- Respect complaint and appeal deadlines to protect your rights.
- Seek guidance from the Huslejenævn early in the process.
Help and Support / Resources
- [1] Huslejenævnet — Huslejenaevn.dk
- [2] Retsinformation — Lejeloven
- [3] Borger.dk — Housing and tenancy
