Tenant Rights for Maintenance in Denmark
As a tenant in Denmark you may face issues with heating, water, pests or other defects where it is unclear who must pay or fix the problem. This guide explains step by step how to identify maintenance obligations, what rights tenants have, and when the landlord must respond. You will get practical advice on documentation, communication with the landlord and options for complaining to the rent tribunal or taking the case to court if necessary. The goal is to give you a simple process so you can get your home into a safe condition without unnecessary conflict or delays. Also read how to handle emergencies and which temporary solutions are reasonable while repairs are planned. Remember to keep receipts and correspondence as evidence in case of a dispute.
What does the landlord's maintenance obligation cover?
The landlord's duty typically includes defects that affect the usability of the dwelling, such as heating, water, electrical installations, mold and safe access conditions. The specific rules are found in the Tenancy Act and determine when the landlord must rectify the problem and pay for it.[1]
What can you do as a tenant?
- Document the defect with photos, date and a short description.
- Notify the landlord in writing and specify the defect and request a repair plan.
- Set a reasonable deadline for repair and explain how the defect affects your daily life.
- Avoid making repairs yourself without agreement unless it is an emergency.
- Contact the Rent Tribunal or your municipality for guidance if the landlord does not respond.
When can you withhold rent or have repairs done at the landlord's expense?
There are only specific situations where a tenant can withhold rent or have a third party perform repairs and then claim payment from the landlord. It is important to seek advice before withholding rent, as incorrect actions can lead to disputes or termination.
FAQ
- Who pays for routine maintenance?
- As a rule, the landlord pays for building-related maintenance, while the tenant typically pays for small repairs and cleaning. The wording of the lease agreement can provide further details.
- What should I do about an acute water damage at night?
- Notify the landlord immediately and document the damage. If the landlord cannot act, limit the damage and keep receipts for any emergency repairs.
- Can I complain about missing repairs?
- Yes. You can complain to the Rent Tribunal or seek legal advice to have the case examined. The Rent Tribunal can decide on maintenance and rent reduction.[2]
How to proceed
- Identify and document the defect clearly with photos and date.
- Write to the landlord describing the fault, propose a deadline and the desired solution.
- Give the landlord a reasonable deadline for repair, e.g. 7–14 days depending on the severity.
- If the landlord does not respond, seek written advice from the Rent Tribunal before taking further action.
- Submit a complaint to the Rent Tribunal with documentation if the matter is not resolved bilaterally.
Key takeaways
- The landlord is often responsible for building-related defects.
- Documentation and written communication are crucial in disputes.
- The Rent Tribunal is often the fastest official route to a decision.
