Key Handover and Meters for Tenants in Denmark
As a tenant in Denmark, key handover and meter readings can be crucial at move-out. This guide explains the rights and obligations tenants have, how to document the property condition, and which deadlines apply. We review practical steps for reading electricity, water and heating meters, what typically should appear in the handover protocol, and how to handle disagreements with the landlord. There is also concrete advice on storing receipts, photos and meter readings. The goal is to give tenants in Denmark clear, practical instructions so the handover goes smoothly, disputes can be avoided, and you can leave the home with the greatest possible protection of your rights. Read on for step-by-step guidance.
What to do about key handover and meters
When moving out, it is important to clarify both key handover and meter readings. The Rent Act regulates responsibility and allocation of costs between tenant and landlord[1], so documentation is especially important. Write clear notes of meter readings, take photos of the property condition and obtain a handover protocol signed by both parties.
Move-out: keys and handover protocol
- Hand over keys at the agreed time (return keys).
- Complete the handover protocol and get the landlord's signature (form).
- Read and note meter readings for electricity, water and heating (record).
- Agree any deadlines for cleaning or repairs (deadline).
Meter readings
When reading meters, note the date, time and the exact meter value. Preferably take a photo of the meter with the date visible on your camera or phone. If the landlord performs their own reading, you should compare meter values and note any differences in the handover protocol. Official guidance on moving and meter readings can be found on Borger.dk for practical templates and digital self-service[2].
Documentation and handling disputes
- Keep photos, receipts and notes together in a folder or digitally (record).
- Contact the landlord first and propose a solution in writing, e.g. email or text (contact).
- If you cannot agree, you can get help from the rent tribunal or courts depending on the case[3] (court).
Key takeaways
- Always note meter readings with the date and take photographic evidence.
- Observe agreed handover deadlines to avoid legal consequences.
- Get the handover protocol signed by both parties.
FAQ
- Do I always have to hand over keys in person?
- It is best to hand over keys in person and get a receipt; alternatively agree written documentation of handover.
- Who pays for consumption at move-out?
- As a rule, settlement is based on readings on the move-out day; disputes can be brought to the rent tribunal or the courts.
- What if the landlord refuses to sign the handover protocol?
- Document everything with photos and written communication, and contact the rent tribunal for guidance.
How to
- Take photos of the property and meters and note meter readings with the date (record).
- Complete the handover protocol and obtain the landlord's signature at handover (form).
- Hand over keys in person or document the agreed handover method (return keys).
- Contact the rent tribunal if you do not reach a solution together (contact).
