Rent and Utilities for Tenants in Denmark
As a tenant in Denmark it can be unclear whether the rent includes utilities like heating, water and electricity. This guide explains the difference between rent and utility charges, what rights you as a tenant have when payments change, and how you can request documentation or complain to the Rent Tribunal or the courts. The goal is to give concrete advice on how to read your tenancy agreement, document consumption and respond correctly to unjust claims or increases. The language is simple and examples show steps to take so you can make informed choices and protect your rights as a tenant in Denmark. I also describe what information you can request from the landlord and which times and deadlines apply if you want to dispute a charge.
What does "rent includes utilities" mean?
When rent includes utilities it means the rent covers certain services (e.g. heating or water) without extra monthly charges. If the contract states "rent includes utilities", the landlord must be able to document what is covered. General rules on payment and distribution are found in the Rent Act[1].
What typically counts as utilities?
Typical utilities are heating, hot water, cold water and electricity for common areas; individual electricity meters can make electricity a separate charge. In older buildings heating may be included in the rent, while individual metering means separate payment. Ask for meter readings or statements if in doubt.
What should be in the tenancy agreement?
The tenancy agreement should describe which services are included and how consumption is measured and allocated. If unclear, request a written explanation and examples of past statements. Note deadlines and notice rules in the contract so you know your complaint options and time limits.
Documentation and evidence
Ask the landlord for meter readings, annual statements and specific documentation for billing. Photo documentation of meters, copies of statements and receipts are important evidence if you need to complain. If the landlord cannot provide documentation, it may weaken a claim for extra payment.
When the landlord wants to raise rent or charge extra
A change in payment for utilities usually requires notice and justification. In case of disagreement you can request a specified statement and calculation schedule. If you believe the charge is unfair, you can file a written complaint to the landlord and escalate to the Rent Tribunal[3] or seek advice via borger.dk[2].
Frequently asked questions
- Must utilities always be included in the rent?
- No. It depends on what the tenancy agreement states; many agreements specify that certain utilities are paid separately by the tenant.
- How do I document a utility charge from the landlord?
- Request meter readings, statements and receipts, photograph the meters and keep all written communication as evidence.
- Where do I complain if I disagree?
- Start with a written complaint to the landlord; if you do not reach agreement you can contact the Rent Tribunal or bring the case to court depending on the situation.
How to
- Note deadlines (deadline) in the tenancy agreement for payment and notice.
- Ask the landlord for written documentation, meter readings and a specified statement (document).
- Compare statements, calculate your own consumption and save photos and receipts.
- Send a written complaint or notice to the landlord and respect any deadlines.
- Contact the Rent Tribunal or consider a court case if the consumption cannot be documented or resolved.
Key takeaways
- Read and keep your tenancy agreement as the primary document.
- Collect meter readings, receipts and written communication when disputes arise.
- Complain in writing to the landlord first, then go to the Rent Tribunal if needed.
