What Tenants Can Do with a Rent Board Case in Denmark
As a tenant in Denmark you can file a complaint with the Rent Board if you disagree about rent, repairs, or eviction. The Rent Board is a local complaints body that reviews disputes between tenants and landlords without you always needing to go to court. Preparation is important: gather the lease, receipts, photos and correspondence, note dates and deadlines, and consider contacting a tenant association or getting free advice. This guide explains how to file a case, which evidence strengthens your case, and which deadlines apply. The aim is to give Danish tenants practical steps and clear advice so you can better protect your rights and navigate the process.
Rent Board and your rights
The Rent Board handles complaints about rent, maintenance obligations and questions about termination. The board often decides factual matters and assesses whether the landlord has complied with the rules in the Rent Act and housing regulation rules[1].
The Rent Board can make a decision without you having to go to the district court.
Before you file a complaint
Good preparation increases the chances of a positive outcome. Gather evidence and check deadlines before you complain.
- Rent increase (huslejestigning) — document written notices and the lease.
- Missing repairs (repairs) — take photos, note dates and defect reports.
- Unjust termination or eviction threat (eviction) — keep letters and warnings.
- Documentation: lease, receipts, photos and correspondence (documents).
Detailed documentation increases your chances of success in a case.
How to submit a case
Most municipalities have a rent board or tenant complaints board; start by contacting the local board for guidance and forms[2].
- Contact the Rent Board to get the correct complaint form and information about deadlines.
- Fill out and submit the complaint form (form) with a clear description of the problem.
- Attach evidence: photos, lease, receipts and relevant correspondence (documents, photos).
- Attend meetings or negotiations if the board calls for a hearing (hearing).
Respond to the summons or request an adjournment if you need more time.
What happens after the complaint?
The board may hold settlement talks, request further information or make a decision. The decision can in some cases be taken to the courts if a party is dissatisfied[3].
Keep all originals and ensure you have copies attached to the case.
FAQ
- What can I complain about?
- You can complain about rent increases, lack of maintenance, unreasonable demands and terminations.
- Is there a fee to complain?
- Often there is no case fee for tenants at the Rent Board, but check your local board's rules.
- How long does a case take?
- The timeframe varies; simple cases can be resolved within a few months, while complex cases may take longer.
How to
- Find your local Rent Board and get guidance on the procedure.
- Gather documentation: lease, photos, receipts and correspondence.
- Complete the complaint form and describe the case precisely.
- Attend any hearing or negotiation and follow the board's instructions.
Key takeaways
- Start early: note dates and keep all correspondence.
- Documentation is often decisive for the outcome.
- Seek advice from a tenant association or municipal guidance if in doubt.
