Contact Tenant Association in Denmark for Renters

Maintenance & repairs (who pays what) 2 min read · published September 11, 2025

As a renter in Denmark it can be unclear how and when to contact a tenant association about rent, maintenance or breaches. This guide explains practical steps for renters: how to describe problems, gather documentation, contact a tenant association or the rent tribunal[1], and which deadlines you must meet. You will get concrete advice on asking the landlord for repairs in writing, documenting defects with photos and a log, and what requirements generally apply for heating, water and sanitary conditions. We also show how a tenant association can help with advice, negotiation and, if necessary, filing a complaint with the rent tribunal. The language is simple so you can act confidently in your housing case in Denmark.

What can a tenant association help with?

Tenant associations provide advice on rent, maintenance, negotiating with landlords and can help assess whether you should file a complaint with the rent tribunal[1]. They are familiar with the Rent Act and can advise on your rights[2].

  • Advice and contact with the landlord.
  • Review of documentation and photos.
  • Assistance with complaint processes and representation at the rent tribunal.
Organize photos and dates chronologically for easy presentation.

How to prepare your inquiry

Follow these steps before contacting a tenant association or landlord.

  • Describe the defect with date, location and how it affects your home.
  • Take clear photos and note the extent of the defect.
  • Keep receipts for repairs or expenses related to the defect.
  • Note when you contacted the landlord and keep copies of all communication.
Respond to written reminders within deadlines to preserve your rights.

Contact and next steps

Always start with a written notice to the landlord. If the issue is not resolved, contact a tenant association for advice and consider bringing the case to the rent tribunal or the courts.

Frequently Asked Questions

What do I do if the landlord does not carry out repairs?
Send a written reminder, document the damage with photos, and contact a tenant association or the rent tribunal for guidance.
Can I withhold rent for defects?
Only withhold rent after advice from a tenant association or legal advisor; incorrect withholding can lead to legal consequences.
Where can I find complaint forms?
You can find guides and forms on Borger.dk and at the rent tribunal.[3]

How-To

  1. Gather documentation: photos, dates and receipts.
  2. Send a written notice to the landlord requesting repair.
  3. Contact a tenant association for advice and case review.
  4. If necessary, file a formal complaint with the rent tribunal or seek legal assistance.

Help and Support / Resources


  1. [1] Huslejenævnet
  2. [2] Retsinformation
  3. [3] Borger.dk
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Denmark

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.