Deadlines for Consumption Statements for Tenants in Denmark
Utilities & statements (heat, water, electricity; on-account vs flat)
2 min read
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published September 11, 2025
As a tenant in Denmark it is important to know the deadlines for reviewing and disputing consumption statements for heating, water and electricity. Statements can affect what you must pay, and there are set time limits for receipt, objections and documentation. In this guide we explain how to read the statement, which attachments you should request, how to request clarification from the landlord, and where you can complain if you disagree. We give practical steps, templates for documentation and tips for storing receipts and meter readings. The aim is to help tenants in Denmark act in time and protect their rights clearly and securely.
What are the deadlines?
When you receive a consumption statement, you should immediately check the date of the statement and the deadline for objection. Legal frameworks for tenants' rights can be found in the Rental Act and many concrete deadlines are described in the statement notes or in the lease agreement.[1]
Keep all receipts and meter readings for at least one year.
What should you check in the statement?
- Amounts and settlement: compare the total amount with previous statements and your advance payments.
- Deadlines for objection: note the final date to complain or request documentation.
- Meter readings and attachments: verify that readings match the attached invoices.
- Consumption period: check the start and end dates covered by the statement.
Detailed documentation increases the chances of a successful dialogue or complaint.
How do you file an objection?
Always write to the landlord in writing with a clear description of the discrepancy, attach copies of receipts and meter readings, and send within the stated deadline. If the landlord does not respond or you cannot agree, you can complain to the rent tribunal or seek guidance on borger.dk.[2]
Respond to official inquiries within the deadline to avoid losing your rights.
Frequently Asked Questions
- How long do I have to complain about a consumption statement?
- Check the deadline stated on the statement and your lease; if nothing is specified, you should act without undue delay and seek guidance from the rent tribunal.[2]
- What documentation can I request?
- You can request meter readings, invoices from suppliers and a breakdown of consumption so you can see how the amount was calculated.
- Does collecting receipts help?
- Yes. Receipts and your own meter readings are strong evidence when discussing with the landlord or when filing a complaint with the rent tribunal.[3]
How-To
- Read the statement and note discrepancies between items and your own measurements.
- Gather documentation: receipts, photos of meters and prior statements.
- Write a written objection to the landlord with attached evidence.
- Contact the rent tribunal or seek guidance on borger.dk if you do not reach an agreement.
In many cases, documentation and a clear written objection can lead to a quick solution without court involvement.
Key Takeaways
- Always note the objection deadline as soon as the statement is received.
- Keep receipts and meter readings related to the consumption statement.
- Send a written objection to the landlord and keep a copy of all correspondence.
Help and Support / Resources
- [3] Rent Tribunal - guidance and complaints
- [2] Borger.dk - complaint guidance and forms
- [1] Retsinformation.dk - Rental Act
