Who Pays for Internet, TV and Parking in Denmark
As a tenant in Denmark it can be hard to see who pays for internet, TV and parking and when expenses should be covered by the tenant or the landlord. This guide reviews your tenant rights and the most common clauses in the lease contract, how a conto payments and shared expenses are normally distributed, and which documents you should keep. You get practical advice on asking the landlord, demanding specific accounts and keeping receipts and correspondence. We also explain when you can bring the case to the Rent Tribunal or the district court and how to prepare a complaint so you are stronger in a dispute with your landlord.
Who pays what?
There is no single universal rule: it depends on the lease contract, agreements in the housing association and whether the expense is a personal service or a shared cost. Always check the lease contract first and ask for written documentation in case of disagreement. If the accounts are unclear, you can ask for a specification of the costs.
- Internet subscription is often paid by the tenant (payment), unless the contract states a shared subscription.
- TV packages can be included in shared costs or require individual payment (payment).
- Parking on private property can be a separate fee or part of the rent, depending on the contract (payment).
- Shared costs and a conto statements must appear in the accounts, and you have the right to a specification (form).
If the landlord requires payment for something that is normally a municipal or private service, you should get it specified in writing. When you request accounts or breakdowns, you can use templates or refer to rules in the Rent Act.[1]
Practical steps in case of disagreement
Follow documented steps: request written information, save all receipts, and present the claim to the Rent Tribunal if you cannot agree. If the landlord’s accounts seem opaque, the Rent Tribunal can assess the reasonableness of the charges.[2]
- Ask the landlord for a detailed breakdown of a conto and shared costs.
- Send your request in writing so you have documentation (form).
- Contact the municipality or the Rent Tribunal for guidance if you are unsure (help).
When can you complain?
You can complain when charges are unreasonable, undocumented or contrary to the lease contract. Start with a formal request to the landlord stating what you consider unreasonable. If there is no satisfactory explanation, you can file a complaint with the Rent Tribunal or seek advice via borger.dk.[3]
Frequently asked questions
- Does the tenant always pay for internet?
- Not always; it depends on the lease contract. In many private rentals the tenant pays the subscription, while in some co-op or owner associations it may be a shared cost.
- Can the landlord require a conto without accounts?
- The landlord can charge a conto, but you have the right to documentation and a settlement so the amount can be checked.
- What do I do about disagreement over parking charges?
- Start by requesting a written explanation and documentation. If that does not solve the issue, you can complain to the Rent Tribunal or seek legal advice.
How to
- Read your lease contract and note all clauses about internet, TV and parking.
- Gather receipts, emails and bills as evidence.
- Request a written specified a conto statement from the landlord.
- Contact the Rent Tribunal or use borger.dk for guidance if the information is insufficient.
- File a formal complaint with the Rent Tribunal if you cannot reach agreement.
Key takeaways
- Clarify payment for internet and parking in writing before moving in.
- Documentation improves the chance of a favorable complaint outcome.
- Seek help from the Rent Tribunal early to prevent escalation.
