Tenant Rights on Bills & Contracts in Denmark
As a tenant in Denmark, it can be unclear what charges a landlord may require on invoices or through supplier contracts. This guide explains in plain terms which expenses you as a tenant may typically be asked to pay, how to check an invoice's validity, and what rights you have to documentation and objection. We also cover how to collect evidence, the role of the tenancy agreement, and how to complain to the Rent Tribunal or the courts if disagreements arise. The goal is to help you handle bills and agreements without legal jargon. Read the step-by-step guidance below and find links to official sources and forms.
What can a landlord charge?
A landlord may in some cases charge for services such as communal heating, water or repairs, but only if it is stated in the tenancy agreement or permitted under the Rent Act[1].
Examples of common charges
- Payment for heating or shared electricity.
- Water and sewage fees.
- Maintenance as agreed in the contract.
- Fees from supplier contracts if they are specifically agreed.
Keep all invoices and receipts in one organised folder.
How do you check an invoice?
Check the supplier's name and registration number, compare amounts with the tenancy agreement, and ask for original receipts. See the standard tenancy agreement on Borger.dk to assess agreements and rights[3].
- Check the supplier name against the contract and invoice.
- Compare amounts and itemisation with the contract.
- Request receipts and documentation from the landlord or supplier.
- Save emails, photos, and receipts as evidence.
Respond to objections within deadlines to preserve your rights.
Documentation and evidence
The better you document, the stronger your case. Organise invoices, receipts, photos of damage, and correspondence in a folder, and note dates and amounts.
Detailed documentation increases your chances in a complaint.
When and how do you complain?
Always start by contacting the landlord in writing and describe the disagreement. If you cannot reach a solution, you can bring the case before the Rent Tribunal[2] or the courts. Remember to attach copies of the contract and all documentation.
FAQ
- Can a landlord send invoices to me without prior agreement?
- Generally no. The landlord must have an agreement in the tenancy contract or legal basis in the Rent Act.
- What do I do if an invoice seems incorrect?
- Write a written objection to the landlord, ask for documentation, keep evidence, and contact the Rent Tribunal if disagreement persists.
- Where do I complain?
- Contact the Rent Tribunal or see guides and forms on Borger.dk.
How to complain to the Rent Tribunal
- Gather all documentation and invoices.
- Write a clear and concise complaint to the landlord with a copy for yourself.
- Submit a complaint to the Rent Tribunal with copies of evidence and the contract.
- Follow the tribunal's guidance and provide additional information if requested.
Key takeaways
- You need clear documentation for all claims.
- Always check the tenancy agreement before paying.
- The Rent Tribunal can help resolve disputes.
Help and support
- [1] Retsinformation - Rent Act
- [2] Borger.dk - tenants and tenancy agreements
- [3] Rent Tribunals - complaints and guidance
